What time is check in and check out ?
Check-in: We are going to wait for you from 01:00 pm to 10:00 pm.
Check-out: The room is yours until 11:00 am. We can store your luggage all the time you need.

Do you offer WI-FI connection?
The Wi-Fi connection is fast, reliable and free in your room or in the common areas.

Which credit cards do you accept?
We accept every kind of cards, except the American Express one.

Do you have a car park?
We do have an agreement with a private parking, Euro 25,00 per day. We do not suggest to come by car as we are in the middle of the city center.

What is your cancellation policy?
Standard rate: cancellations and changes may be made up to 5 days prior to the arrival date without a penalty. For a cancellation beyond the above limit or in case of no-show, the amount of the first night will be charged.
Non refundable rate: this rate is prepaid and non refundable and cannot be changed or cancelled.

Do you have a special breakfast menu for coeliac and vegans?
Yes, in our home you will be able to find gluten-free, vegans and lactose free products. Please, inform us about your needs before your arrival.

Do you organize tours and excursions on request?
Of course, we can give you the best advice for visiting Sorrento by yourselves or with a tour guide.

Are your rooms non-smoking room?
Yes, our rooms are all non-smoking. For those who like to smoke, rooms with balconies are available.

Do you have baby’ cots?
Baby cots are available upon request and are free for children under 3 years. If you are traveling with children from 3 years of age, we suggest you to book a Triple or Quadruple Room.

Do you accept animals?
We love animals but we do not accept them.

Do you have a lift?
No but we have a dumbwaiter for your luggage.